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What Are Difference Between Tour Operator And Travel Agency?

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Par   •  30 Octobre 2014  •  1 353 Mots (6 Pages)  •  2 476 Vues

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What are difference between tour operator and travel agency?

The hopistality industry and travel industry are composed by many organisation, industrie, association. Tour operator and travel agency: many of us didn't know what is the real difference between them. When people go to internet or in a travel agency, when can they get a travel with a plan? How this website have all of this package? This is the work of the tour operator and , work of travel agency is to bethe link between custumer who want a travel and holiday, and tour operator who find many hotel , airport. The circle is like tour operator to travel agency to custumer. But the tour operator anticipate the need and want of custumer. So what is the precise rule of tour operator and travel agency and what are them difference?

What exactly is a tour operator? What are his target? How can he do for have some package with low price?

A "tour operator" or "a travel agent" is a body asked to assemble several services of his suppliers (airline companies, hotelkeepers, autoforklift truck operators, restaurant owners, guides, etc.) and to sell them to a price all

inclusive, that is a "fixed price" or "packages".

The obtained prestations are for negotiated prices, by negotiating itself or through susceptible agencies ( on-the-spot travel agencies). That anticipates the demand of the clientele by proposing its offers of fixed package in brochure.

The price to negotiate included in the fixed package is found in the help of significant number of partener which the tour operator possesses.

The tour operator proposes products including various services but does not offer stays personalized according to the demand of the customer. It negotiates the prices of the services of journeys with the persons receiving benefits of the tourist market.

Tour operator deals directly with travel agencies by selling to

them package them so created.

The tour operator does not go directly to the target consumer. It generally deals only with the professionals of the sector (B to B = Business to Business).

Nevertheless, this truth evolved ave the time and must be put in perspective by the appearance of a new mode of sale of the tourist fixed packages: internet.

For a long time, tour operators marketed their fixed packages only by travel

agencies, to whom they paid a commission.

Naturally, it remains majority, but tour operators have to face the competitors of Internet today. Today, more and more tour operators propose their package on the Internet, thus directly to the target consumer (B to C = Business to Consume).

Tour operators thus content themselves more relations between professionals and develop a real offer of tourist fixed prices(packages) directly to the consumers today on the Internet.

A tour operator takes care with negotiating hotel rooms, plane tickets in group price list, ground means of transportation, etc.... After have negotiated everything, he creates a kind of packages who is resold to travel agencies at wholesaler's price, and these agencies resell this product to the end customer. That's why you can find the same journey at various prices in

various agencies.

The tour operator, buy the hotel for all the year every night. So the tour operator give the money before have any clients. It will pay the hotel anyway, It is what explains how we can find so many special offers in last time, period for take a ticket or a reservation: and we can find on the Internet or in agency.

The tour operator is also kept of credit note of some desk in the countries of destination, and his agents take care with assuring the services sold to the end customer. We can see some of them agents when we arrive in a airport, there are some of them with pancards.

We have see what is a tour operator, now let's see what is a travel

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