La Supply Chain Du Future 2016

FUTURE SUPPLY CHAIN 2016

Serving Consumers

in a Sustainable Way

The Global Commerce Initiative wishes to thank the following executives for providing their time,

support and valuable insight into the future supply chain:

Alex Bajorinas, Capgemini

Tony Borg, Nestlé

Bob Boucher, Colgate-Palmolive

Mark d’Agostino, GS1US

Luca D’Ambrosio, Reckitt Benckiser

Stuart Dickson, GlaxoSmithKline

Priscilla Donegan, Capgemini

Xavier Franco, Johnson & Johnson

Massimo Frediani, Nestlé

Geoff Frodsham, Loblaw Companies Ltd

Thierry Gueguen, Groupe Danone

Ruediger Hagedorn, Global Commerce Initiative

Loes Heinemans, Capgemini

Kees Jacobs, Capgemini

Jeroen Janssen Lok, Sara Lee International

Peter Jordan, formerly Kraft Foods

Bill Lewis, SCA Packaging

Luis Montenegro, British American Tobacco

Lara Moutin, Unilever

Oliver Neubert, Freudenberg Household Products

Ben Pivar, Capgemini

Jochen Rackebrandt, Kraft Foods

Rich Rapuano, Black & Decker

Katrin Recke, AIM/ECR Europe

Sabine Ritter, Global Commerce Initiative

Audrey Rossman, Procter & Gamble

Andreas Ruthenschröer, MGL METRO Group

Logistics GmbH

Stephan Sielaff, Symrise

Tony Spiliotopoulos, L’Oreal US

Tibor Szandtner, Capgemini

Chrys Tarvin, Wal-Mart Stores, Inc.

Ruud van der Pluijm, Royal Ahold

Ingeborg Veelenturf, Kellogg Europe

Tony Vendrig, Royal Ahold

Ard Jan Vethman, Capgemini

Olivier Vidal, L’Oreal

Jos Visee, Philips

Acknowledgements

as well as other members of the GCI Steering Group who have contributed to the report, Jesse van

Muylwijck for his cartoons, and the Chicago and Netherlands Accelerated Solutions Environment

(ASE) facilitation teams from Capgemini for their support during the ASE events.

Xavier Derycke, Carrefour Roland Dachs, Crown Europe

Co-Chairmen of the GCI Future Supply Chain Work Team

© May 2008 Global Commerce Initiative, Capgemini. All rights reserved.

Foreword 4

Executive Summary 6

1. The Future Challenge 10

2. The Past Does Not Reflect the Future 16

3. A Toolkit for an Innovative Future Supply Chain 22

4. A New Model for Enhanced Supply Chain Collaboration 32

5. Next Steps Toward the Future Supply Chain 44

Appendix: Building the Future Supply Chain 48

Contents

4

FUTURE SUPPLY CHAIN 2016

The big question is: What impact will these

new parameters have on the design of future

supply chains?

5

What does the current focus on sustainability have

to do with on-shelf availability and costs in the

physical supply chain for consumer goods? The

answer is “everything.”

Increasing political momentum around issues such as

resource scarcity, climate change, security and new

regulations brings to light critical challenges that our

industry will face in the coming years. The 2007 Bali

Treaty and other political initiatives are driving the

industry to come up with breakthrough solutions.

Such solutions require new thinking, new approaches

and new collaboration on infrastructures.

Until now, the most important parameters for

supply chain designs have been related to cost

efficiency and on-shelf availability. As a result of

the growing importance of these emerging issues,

new factors are becoming increasingly critical,

such as traffic congestion in urban areas, energy

consumption, CO2 emissions and the permanent

rise in transportation costs.

The big question is: What impact will these new

parameters have on the design of future supply chains?

The ambition of this report is to provide relevant

thinking, ideas and examples to help answer

that question.

The breakthrough change presented in the report

is based on the joint work of 22 companies in the

retail

...