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Institut des Hautes Etudes de Management

Language Immersion

Training Report

Produced by: Moumni Ghizlane

Supervised by: Mr. Bensalem

Internship venue: AMIDEAST

Tutored by:

Miss Clair

Miss Jane

Mr Trent

Academic Year: 2011-2012

ACKNOLEDGEMENT

First of all, I would thank everyone who contributed to the accomplishment of my internship at the center in good conditions. I quote:

- HEM, that allows me to do a rewarding internship.

- Mr. Ken Norris, the director and manager of “Amideast”, who receives my classmates and me in the language center.

- Miss Jane and Miss Clair, our teachers who have drawn all their energies to send us the necessary knowledge.

- Mr. Trent, our teacher who make us appreciate the language thanks to his joy of living as well as his funny way of teaching.

- Mr. Bensalem, for providing me the main coaching and for all his advice that helped me to complete and refine my training report.

Preface

The program of the normal cycle at the Institute of Graduate Management Studies includes the placing of courses during the five years of study at the school; the duration and the nature of the training are adapted to the program and related to the level of the student.

In the second year, students accomplish an immersion course in English, Hem offers several alternatives whose:

Undertake the course in a business English company, in English universities or in Morocco at language centers specializing according to the student’s choice and available places.

The available choices for 2011-2012 was “Reading College” in a city near to London, “Ela” in Malta, “Inholland” in Amsterdam and “British council” and “Amideast” in Morocco.

The internship begin at the end of the first semester and lasts for six weeks .The goal of this course is to push the students to improve their level in English in order to achieve complete control to the written and oral.

Table of contents

Acknowledgement……………………………………………………p2

Preface……………………………………………………....………...p3

Table of contents………………………………………………………p4

Introduction………………………………………………………....…p5

Chapter I: Organization of the courses at Amideast

1- Presentation of the host institution………………….……...….p6

2- Organization of the courses………………………...………….p8

Chapter II: Company profile of “ArcelorMittal”

1- Corporate Data………………………………………………….p10

2- Presentation and organization of the company…………...…….p11

Chapter III: Business plan of a company

1- Definition of a business plan………………………….…..…….p14

2- My business plan………….…………………………….………p14

Conclusion…………………………………………………...….……...p19

Bibliography………………………………………………...…..………p20

Annex………………………………………………………..………….p21

Introduction

English is the most spoken language in the world and the most used in the workplace so that the capacity to speak English is no longer a special qualification but become necessary to join the world of work.

Nowadays, English has become very important and is considered as the language of business so it is necessary to master the English language to succeed especially in the field of management because most of companies use this language.

In this case, HEM allowed us in the second year to do an immersion course in English in order to strengthen our language level and to complete our profile.

I spent my six weeks immersion training from January 16 to February 24, 2012 in “Amideast”, a language center in Rabat.

My choice fell on this institution because it has a good reputation. Furthermore, Amideast is one of the oldest and best language centers in Morocco.

That is why in my report I will talk firstly about my host institution “AMIDEAST” as an institute based in the Middle East and North Africa and then dwell on the information gathered in the center of Rabat and also to talk about the organization and the progress of the courses that we took.

In the second part, I decided to present the multinational “ArcelorMittal” and to look into its general data explaining its production process in order to have an overview of the company and better understand

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